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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Quality Standards and Compliance We adhere strictly to the ISO9001:2000 international quality management system along with relevant global standards, continuously refining our product quality control processes. In dealing with all chemicals and chemical products, we reliably follow both national and international environmental and safety regulations to guarantee the compliance and superior quality of each product. 2. Data Security and Intellectual Property Rights The company prioritizes the security and confidentiality of customer data, complying with data protection laws and regulations to safeguard customer information. Furthermore, we respect and uphold the intellectual property rights related to our technologies and products; for instance, with patented products like diacid 1550, we protect the shared interests of our company and customers under the law. 3. Trade Transparency and Ethical Practices In the realm of international trade, we promote transparency and fairness in all business dealings and firmly oppose any form of commercial bribery. We adhere to high ethical standards and principles of honesty and integrity, consistently building and nurturing customer trust. 4. Customer Service and Satisfaction Our core focus is on customer satisfaction. We are dedicated to providing professional and tailored service support and will swiftly address any inquiries or issues raised by customers, utilizing this feedback to enhance and upgrade service quality continually. 5. Oversight and Continuous Improvement The Company has established a robust oversight mechanism to guarantee the effective implementation of various policies. We encourage employees, customers, and partners to share feedback, allowing for timely identification of issues and corrective actions, thereby fostering the sustainable growth of our enterprise. The company is committed to upholding the aforementioned terms and policies as essential foundations for our development, striving to build a high-quality business environment. We look forward to collaborating with our global partners and welcome individuals from diverse fields to visit us for guidance and discussions on partnership opportunities.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We appreciate your choice of premium chemical products from Henan GO Biotechnology Co., Ltd. Our commitment is to deliver exceptional after-sales service, ensuring your satisfaction and confidence in our offerings. Our after-sales service process is transparent, efficient, professional, and considerate, allowing you to enjoy a hassle-free experience with our products. 1. Consultation assistance: Should you face any product-related issues, feel free to reach out to our customer service team via the official website, phone, or email. We promise prompt responses, providing expert advice and comprehensive technical support. 2. Return and exchange policy: In the event of non-human quality issues, we are ready to support unconditional returns within 7 days of receiving the product. Simply provide valid proof, and we will manage the process swiftly. 3. Repair and maintenance: If you encounter any issues with the product within its shelf life, we will offer free repair services. For problems arising after the expiration date, we will still provide high-quality repair services at a reasonable cost.
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After-sales service
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Maintenance service
Dear esteemed customer, thank you for your interest in Henan GO Biotechnology Co., Ltd.! As a leading chemical supplier, our services encompass much more than merely delivering top-quality chemical raw materials. We take pride in managing the complete product life cycle, which features our distinct and convenient maintenance services that set us apart in the industry.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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